UK punctuality a problem for regulators

Victorian-style clock at Brighton railway station
Victorian-style clock at Brighton railway station flickr.com/photos/wwwuppertal/3543891990

Punctuality and reliability continue to be the leading cause of passenger complaints on the British railway network, accounting for 18.6 per cent of all rail passenger complaints between October and December 2022. This comes as official figures on passenger rail service complaints were released by the Office of Rail and Road (ORR) this week.

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Author: Simon Walton

Simon Walton is UK correspondent for RailTech.com and Railfreight.com

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UK punctuality a problem for regulators | RailTech.com

UK punctuality a problem for regulators

Victorian-style clock at Brighton railway station
Victorian-style clock at Brighton railway station flickr.com/photos/wwwuppertal/3543891990

Punctuality and reliability continue to be the leading cause of passenger complaints on the British railway network, accounting for 18.6 per cent of all rail passenger complaints between October and December 2022. This comes as official figures on passenger rail service complaints were released by the Office of Rail and Road (ORR) this week.

Want to read more?

Subscribe now!

Take advantage of our exclusive offer to get full access to all premium content.

See the offer

Tags: , , , ,

Author: Simon Walton

Simon Walton is UK correspondent for RailTech.com and Railfreight.com

E-mail

Related posts

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