The hassle of booking an international train

Train station in Switzerland, source: SBB

COLUMN – The reputation of international train tickets is not as positive as it should be. International
train tickets are considered expensive and difficult to book. In reality, they can be amazingly cheap, but are a struggle to find.

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Author: Arriën Kruyt

Arriën Kruyt is a Member of the Management Board of the European Passengers Federation (EPF). He also was chairman of Rover, the Netherlands Union of Public transport Users, between 2010 and 2018.

2 comments op “The hassle of booking an international train”

Joachim Falkenhagen|20.10.21|17:15

In addition to better access to truely international tickets, ordinary “inland” tickets at inland prices should be available for train that cross border, just until (or starting at) the border crossing.

For the examples given in the article, a “Dutch” ticket should be available not just to the last station Hengelo before the border, but to the actual border (or the fictive border crossing for ticketing purposes). Similar for a DB ticket from there to the first station in Germany or any other.

Joachim Falkenhagen|20.10.21|17:38

A further problem is that passengers sometimes have to book two different tickets to obtain reasonable prices, e.g. Amsterdam to Zurich or Milan and another one to Rome. If one train is delayed, the other ticket is not usable any more and you end up paying once again for the same route, at a much higher price level than originally. Not to speak of any “passenger right” compensation for the delay, which is not the issue here.

The overcharging for late booking of rail tickets is the main problem.

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The hassle of booking an international train | RailTech.com

The hassle of booking an international train

Train station in Switzerland, source: SBB

COLUMN – The reputation of international train tickets is not as positive as it should be. International
train tickets are considered expensive and difficult to book. In reality, they can be amazingly cheap, but are a struggle to find.

Want to read more?

Subscribe now!

Take advantage of our exclusive offer to get full access to all premium content.

See the offer

Author: Arriën Kruyt

Arriën Kruyt is a Member of the Management Board of the European Passengers Federation (EPF). He also was chairman of Rover, the Netherlands Union of Public transport Users, between 2010 and 2018.

2 comments op “The hassle of booking an international train”

Joachim Falkenhagen|20.10.21|17:15

In addition to better access to truely international tickets, ordinary “inland” tickets at inland prices should be available for train that cross border, just until (or starting at) the border crossing.

For the examples given in the article, a “Dutch” ticket should be available not just to the last station Hengelo before the border, but to the actual border (or the fictive border crossing for ticketing purposes). Similar for a DB ticket from there to the first station in Germany or any other.

Joachim Falkenhagen|20.10.21|17:38

A further problem is that passengers sometimes have to book two different tickets to obtain reasonable prices, e.g. Amsterdam to Zurich or Milan and another one to Rome. If one train is delayed, the other ticket is not usable any more and you end up paying once again for the same route, at a much higher price level than originally. Not to speak of any “passenger right” compensation for the delay, which is not the issue here.

The overcharging for late booking of rail tickets is the main problem.

Add your comment

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